Prima will be closed Monday, May 29th, in observance of Memorial Day

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Shipping Policy
Turnaround Time
All orders are shipped within 24 hours from the time printing is complete, Monday - Friday 9am - 6pm. Holidays and inclement weather may affect this turnaround time, and we will do our best to communicate this information to you as quickly as possible.


Carriers
We use the following carriers to deliver our orders:

USPS

UPS

FedEx

DHL




Order Tracking
If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.


Shipping Rates
The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.


Back Orders
If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.


Delivery Time
Shipping Time by State